1. Where can this Gift Hamper be shipped?
This Gift Hamper is available to be shipped Pan-India.
2. Can I order this Gift Hamper over the Phone?
Yes, we accept phone orders between 10:00 AM - 6:00 PM, Monday to Saturday. Our customer support team will confirm and process your order within 24 hours.
Please note: WhatsApp orders are not available on Sundays.
You may contact us via WhatsApp at: https://wa.me/918657001138.
3. How can I pay for this Gift Hamper?
You can pay for this Gift Hamper using UPI, Credit/Debit Cards, or Net Banking.
Please note: Cash on Delivery (COD) is not available.
4. When can I expect my Gift Hamper to be delivered?
Once your hamper is dispatched, you'll receive an email with a tracking link to monitor its progress. If you have any questions regarding your order, feel free to contact us via WhatsApp at https://wa.me/918657001138. We're happy to assist you!
5. What is the return & refund policy?
For Damaged Products: If you receive a damaged item in a multi-item shipment, only the damaged product can be returned and replaced. Please notify us within 24 hours of delivery by emailing care@asmitaorganicfarm.com. Be sure to include your order number, an image of the invoice, one image of the outer box, and two images of the damaged product.
For Missing Products: If an item is missing from your order, contact us within 24 hours of delivery at care@asmitaorganicfarm.com. Provide your order number and images of the opened box showing all items received. We will promptly resend the missing product. Please note, refunds are not available for missing items.